Yaoyuan Electric Website Privacy Policy

Information we may collect

When you send an inquiry, we may receive your product interest, company or buyer name, buyer type, sales channel, country, order quantity, plug type, voltage and frequency, packaging request, destination port, quotation basis, required arrival window, WhatsApp number, email address, company website or public business-profile URL, market evidence you choose to provide, and message content.

A production-progress evidence request may also include a buyer-provided order or project reference, released product or packing revision, batch and milestone, evidence date or requested window, quantity reconciliation by SKU or variant, and notes about an open exception, responsible owner or next approval authority.

Company-profile and market-evidence fields are optional. Market evidence may include comparable products, public price bands, sales channels, stock position, promotion timing or test results. Do not submit another person's private information, confidential customer lists, passwords, payment information or trade secrets through these fields. Clearly identify estimates and information that has not been independently verified.

A strategic-cooperation application may also include the applicant's job title or function, decision role, operating stage, partnership objective, inventory and service plan, resources the company can contribute, and the factory coordination requested. These details support a manual review of project readiness and the possible scope of a controlled first project; they do not create an automatic partnership decision or commercial commitment.

If you allow optional analytics, the website may collect basic measurement information such as page views, device screen size, language, referral source, approximate visit time, IP address, approximate country and city, product-model views, clicked contact links, inquiry form actions, blank evidence-brief actions such as generated, copied and continued, the selected evidence-request profile, and factory-evidence video milestones such as start, 50% viewed and completed. A local visitor identifier may be stored in the browser to count repeat visits. Video milestones identify the page and video viewed; they are not treated as proof of purchase intent or buyer qualification. Beyond the basic analytics information described above, evidence-brief actions add only registered social-routing labels; contact-shaped or unregistered campaign values are discarded. These actions do not transmit or store buyer-entered brief or contact values and are not treated as a submitted inquiry, verified evidence or buyer qualification.

Contact details submitted through the wholesale inquiry form are stored in our protected first-party lead records after the buyer accepts the form consent and are used to prepare business communication. A submitted inquiry may also retain its source page, the sanitized marketing landing path, sanitized marketing source, medium, campaign and content-variant names, and a current-session path of up to eight local website pages. Query strings and page fragments are removed from that path. The session path remains in browser session storage until it is submitted with the inquiry after the buyer accepts the form consent.

If optional analytics are allowed, the browser may also store the first and most recent sanitized marketing touch across website sessions so our sales team can distinguish the initial recorded campaign from the most recent recorded campaign attached to a submitted request. These first- and last-touch records contain only sanitized source, medium, campaign, content-variant and local landing-path fields. They are cleared if the visitor selects “Essential only” or later withdraws analytics consent. They are browser- and consent-limited observations, not complete cross-device or cross-channel attribution. Raw advertising click identifiers from Google, Meta, Microsoft, TikTok or LinkedIn are not stored in the inquiry record. First-party analytics paths and referrers omit query values. When optional analytics are allowed, Google Analytics and Meta Pixel may receive non-sensitive event dimensions such as product interest, country, buyer type, sales channel and campaign code; the form does not send the buyer name, email address or WhatsApp number as event parameters to those services.

Optional analytics choices

Google Analytics and Meta Pixel are optional. They are not loaded until you select “Allow analytics.” You may select “Essential only” and continue using product pages, factory evidence, buyer guides and inquiry forms. Use the “Privacy choices” control in the website footer to review or change your selection later.

Data retention and access

First-party website analytics and inquiry-event records are normally retained for no longer than 24 months and are automatically removed after that period. Access is restricted to the company administrator and authorized sales personnel. Buyers may request correction or deletion of submitted contact information by emailing sales@yaoyuanfactory.com.

How we use information

Information is used to reply to wholesale inquiries, prepare product and quotation communication, understand buyer interest, improve website content, and protect the website from abuse. If supplied, a public company profile and market evidence may be reviewed by authorized personnel to understand company identity, market context, quotation readiness and the possible scope of a controlled first project or strategic cooperation. They are not used as an automatic buyer score and do not guarantee acceptance, exclusivity, product availability, commercial terms or market results. We do not publish your inquiry details on the website.

Third-party services

WhatsApp links open a third-party service. When you contact us through WhatsApp, your use of WhatsApp is also subject to WhatsApp's own terms and privacy policy.

The website uses Google Analytics and Meta Pixel to measure page and inquiry actions. Those services may process technical and event information according to their own privacy terms.

Data sharing

We do not sell personal inquiry information. Information may be shared only when needed for responding to your inquiry, arranging business communication, complying with legal requests, or protecting our business and website.

Contact for privacy questions

For privacy questions, contact Zhongshan Yaoyuan Electric Appliance Co., Ltd. by email at sales@yaoyuanfactory.com or WhatsApp +86 186 3896 6870.